We offer lifetime warranty on every custom jewelry piece we sell on our website. In case you encounter any problems with the item you purchased from us, please send it back to us for repair within 30 days. Upon receipt of the defective item, we will repair it and mail it back to you in a timely manner. Due to the nature of our business and the lifetime warranty we offer on everything we sell, we do not accept any returns or exchanges. All sales are final.